The advent of Artificial Intelligence (AI) is easily the biggest challenge to businesses, not just in the utility sector, but in every sector, and also in every aspect of modern society.
The learning curve of AI is exponential, so it will soon surpass the human capacity to keep up with it. Because of this, it is exceedingly difficult to predict the transition from strategically mapping where we want to take AI, to the potential transition of AI strategically mapping where it wants to take us. Until recently, this transition was a sci-fi plot, but now that AI is upon us, we are forced into a cyberscape of uncharted territory.
We no longer have the option to avoid AI; businesses that do will soon be extinct. From a cybersecurity perspective, this requires businesses to address unique issues associated with AI, such as its ethical and legal use, its secure configuration, maintaining control of its behavior, and privacy concerns. As we proceed forward, AI will eventually be required to address each of these unique issues, because AI will be the only thing that can keep up with itself. Additionally, advocates of transhuman technology will also be promoted as a means of keeping up with AI, which presents new ethical territory only explored in the realm of speculative sci-fi, with both utopian and dystopian outcomes.
AI will eventually eclipse the advent of the internet in terms of innovation and marketing, and exceed both the benefits and dangers of nuclear power. While addressing these concerns goes beyond the scope of this article, what I recommend for businesses at this point in time is to proceed with caution, implementing incremental steps of adoption. Ethical considerations must take the lead. Businesses must avoid the temptation to enter an AI race, assessing the boundaries of what can be done, without thoughtfully and thoroughly vetting what should or should not be done.